Returns & Warranty
Returns & Refund Policy
Our 90-day money-back guarantee
We stand behind everything we sell. If you're not fully happy with your results, you have 90 days from delivery to ask for a full refund.
We suggest wearing or using your product regularly for at least 30 days so it has time to show what it can do before you decide.
How it works
- Contact us through our contact page with your order number and the reason for your request.
- We review your request and reply within 24–48 hours.
- Your refund is processed — once approved, it goes back to your original payment method within 5–10 business days.
Most of the time you won't even need to send the product back.
What's covered
- Not happy with your results — full refund within 90 days
- Defective or damaged item reported within 10 days of delivery — replacement or full refund, your choice
- Package lost by the carrier — every shipment is insured; once the loss is confirmed we reship or refund at no cost
Defective or damaged items: report within 10 days
Please inspect your order when it arrives. If an item is defective or damaged, contact us within 10 days of the delivery date shown in your tracking, with your order number and a photo. We'll replace it or refund you in full, whichever you prefer.
After 10 days we can no longer accept a defect or damage claim, but your order is still covered by the 90-day money-back guarantee. This does not affect your statutory consumer rights.
What's not covered
- A wrong shipping address entered at checkout
- Packages shown as delivered but reported as not received (theft)
- Ordering the wrong size — please check the size guide on each product page before you buy
- Requests made after the 90-day window
- Defect or damage claims made more than 10 days after delivery (the 90-day guarantee still applies)
- Products damaged on purpose
- Orders already disputed through a chargeback — please contact us first, we always find a solution
Choosing the right size
Our compression pieces are made to fit closely, so the right size matters. Check the size guide on each product page before ordering. Between two sizes? Go up for comfort or down for firmer compression. Still unsure? Send us your measurements and we'll recommend your size before you buy.
Questions?
Our team answers 7 days a week — real people, no bots. Contact us and we'll reply within hours.