Shipping Info
Shipping Policy
Processing
Orders are prepared within 1–2 business days (Monday to Friday, holidays excluded). As soon as your package leaves our warehouse you'll get a confirmation email with your tracking number.
Delivery times
- United States: 7–14 business days
- United Kingdom: 7–14 business days
- Canada: 10–18 business days
- Australia & New Zealand: 10–18 business days
- Europe: 10–18 business days
- Rest of the world: 10–20 business days
Most orders arrive toward the shorter end of these windows. During peak periods (holidays and big sales) please allow a little extra time.
Order tracking
Your tracking number arrives by email once your order ships. Tracking can take up to 48 hours to show its first update. You can also check your order anytime on our Track Your Order page.
Lost or stolen packages
Every shipment is insured. If the carrier confirms your package is lost, we'll send a replacement at no cost — just contact us.
Damaged on arrival
Please check your order as soon as it arrives. If something is defective or damaged, email us within 10 days of delivery with your order number and a photo, and we'll replace it or refund you. See our Returns & Warranty Policy for details.
Questions?
Our support team answers 7 days a week. Get in touch and we'll reply within hours.